FAQ

Hear are some commonly asked questions, if you have anything further you would to know, please contact us.

How much does a Matterport 3D tour cost?

Our Matterport 3D virtual tours start at $350 and include 6 months free hosting. That’s for a small space and the prices go up from there based on the total area, the complexity of the space and the exact location. To get a quote get in touch with our team today.

Is GST included?

Yes.  All prices quoted are inclusive of GST.

Can you create a 3D Tour for large spaces?

Yes. Larger homes, venues and commercial spaces are custom sizes and we will provide you with a competitive quote once we’ve had an opportunity to talk to you about your space. Please contact us

What do I need to do to prepare my space for a 3D scan?

Prepare your space the way you would if someone was physically walking through it.  Our scans are detailed and true to life , so everything will be picked up in a scan.  Here’s the main things you can do to prepare your space:

  • Tidy up and hide anything you don’t want people to see, such as personal or unsightly items
  • Close doors to areas you do not want scanned
  • Organise and straighten all furniture, merchandise, decor, etc.
  • If you have pets or staff on site, keep them out of the areas to be scanned. Please make sure all spaces are completely closed off from all foot traffic (tenants, patrons, crews, workers, etc.) for the entire photoshoot.

Please remember that anything scanned cannot be edited out later and a re-scan of the area may be necessary, this may result in additional costs for you. A blur feature is now available, however this is an additional feature and will incur extra cost, the cost will vary depending on the amount of ‘blurring’ that is required. The best idea is to ensure the space is scan ready, before the space is captured.

Is Highlands 3D insured?

Yes.  Highlands 3D is fully insured to give you and your clients peace of mind.

Can I use a Virtual Tour on my website?

Yes of course! We actively encourage our clients to use their 3D Virtual Tours on their website & in their email signatures. This increases the possibility that one of your existing or future customers will see the 3D tour and reach out to you. This increases your Return On Investment for the tour being captured. You can also share it on social media networks, via email, SMS & blogs post.